On the 18th of May 2018, starting from 8:00 CEST (17th of May, 9 PM PDT for NA), the Open Beta servers will not be available for 4 hours. The purpose of this maintenance is to introduce a compensation for the lost Commander Experience connected with the Legendary Reinforcements Loot Crates.
During the Legendary Reinforcements event, Armored Warfare suffered from a bug where receiving one of three Commanders contained in the Legendary Loot Crates that My.com has released in the first wave caused a progression reset of the said Commanders if you already had them in your barracks.
To remedy the situation, the affected players will have their reset commanders upgraded to maximum training level (Rank 15).
My.com would like to apologize for the issue and for the fact it took so long to resolve.